Technological convergence is the tendency for different technological systems to evolve towards performing similar tasks. The examples of converged mobile technology include the internet. The internet has the advantages that it can allow employers and employees to have communication,and easier, faster information for their business procedures. Therefore these employees and employers will be able to reach their target audience easily around the world for business matters.
In converged mobile technologies, there is also the use of messaging convergence which can help employers/employees to send and receive SMS. This system of SMS is provided by several operators who have launched services that combine SMS with Mobile Instant Messaging and presence. The other advantage of messaging convergeed technologies are text-to-landline services where subscribers can send text messages to any landline phone and are charged at standard rates. Therefore certain clients can be enabled to use text-to-landline services to the business companies they want by using their mobile phones to send a message to the business company's landline.
In converged mobile technologies there is also a technology called Multiplay. Multiplay is a marketing term describing the provision of different telecommunication services such as Broadband Internet access, television, telephone and mobile phone service by organisations that traditionally only offered one or two of these services. In Multiplay, the use of dual play service offers a high speed internet which is very fast and efficient to find information.
The advantages of converged mobile technology are that many business people who travel frequently, have given up a desk phone to rely solely on their mobile number. Before employers insist that employees use fewer devices, manufacturers need to address battery life and ergonomics issues for portable devices. Surveys have shown that many people decide to carry around redundant devices than having a single telephone number and a single computing device until the issues of battery life and ergonomics have been resolved in portable devices.
The disadvantages of these mobile converged technologies can also limit business people to carry out all their activities independently using converged mobile technologies. The first disadvantage is that small screens of most devices still limit types of file and data transfer. The other disadvantage is that there are standards that guide applications and technology development and connection. The other disadvantages of converged mobile technologies include:
WAP and SMS are limited to a small number of characters and text.
The use of graphics is limited.
There is less functionality for mobile internet over mobile phones and existing generation of handhelds than for mobile computers (laptops and next generation handhelds).
User interface is often difficult to learn how to use.
There is limited bandwidth.
There is limited roll out of higher bandwidth mobile networks (e.g. 3g networks and wireless broadband networks are predominantly located in cities).
There is the cost of establishing mobile and wireless broadband infrastructure.
Technology constraints of mobile devices (memory, processing power, display capabilities and input methods).
There is the risk of security of data moved across some mobile and wireless networks.
Business investment in hardware and infrastructure is seen as riskier as rapid evolution of mobile and wireless technologies continues.
Therefore converged mobile technologies have many advantages and disadvantages and as a result it is up to business people to whether believe that no matter the disadvantages of converged mobile technologies, the advantages are good enough for them to carry out their business procedures.
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